Who?

Launched in 1995, Great Little Trading Company has rapidly established itself as “the Department Store for Parents and Children”, supplying a wide range of high quality, hard-to-find products to busy parents direct to their door.

Selling via website, catalogue and call-centre, the Great Little Trading Company range now includes toy storage, educational toys and games, children's bedroom furniture, practical car essentials, home and safety products and the perfect playhouse range - they come delivered, painted and installed!

What?

BT Fresca have supplied a comprehensive e-commerce service including website design, system development, call-centre module and platform integration. The new solution powered by Fresca Commerce is also hosted, managed, maintained and supported by BT Fresca under a 99.9% availability Service Level Agreement (SLA) and is operating on their high-availability infrastructure and high-performance Fresca Commerce Platform.

The tight integration with GLTC's third-party logistics and fulfilment partner iForce now delivers an improved and seamless customer buying experience. It also facilitates easy management of the online catalogue which in turn helps provide an improved customer service.

Will Dymott - Head of Marketing, Great Little Trading Co. commented:

"We chose BT Fresca as our partner because of the professionalism and enthusiasm demonstrated during the bidding process. It has been evident through project delivery phases and by working with them that they have extensive experience in delivering successful e-commerce solutions and engaging websites. We feel that together we have developed a market-leading website which reflects the GLTC brand."

The new site went live in June 2007.

Visit the Great Little Trading Company website